From pv journal Germany
In early March, 2023, round 800 storage techniques offered in Germany by the Chinese language producer Sungrow had been affected by an outage as a result of an automated software program replace.
An organization spokesperson spoke pv journal that the variety of affected units is correct. The corporate says it regrets that “for a few of its prospects” it’s at present not attainable to retailer the solar energy produced by their photovoltaic techniques. The corporate didn’t disclose what number of storage techniques it sells within the German market.
The producer added that there’s a resolution to the difficulty of batteries, specifying that installers can contact the service after the sale, which is able to deal with the request with the best precedence, the spokesperson continued, with out giving additional particulars.
In the meantime, many affected PV system homeowners have reported to pv journal about outages. Consequently, the battery administration unit should be changed when the storage units fail.
Sungrow can’t at present estimate how lengthy it should take to ship alternative units. The letters to the installers talked about “in all probability within the subsequent few weeks.” To this point it has not been determined who will contribute to the price of putting in the brand new machine.
PV system homeowners are in touch pv journal hoping for a fast resolution. Sungrow recommends that its prospects notify their installer in the event that they discover that their battery storage has failed.
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